Tag Archives: wine service

January 29, 2016 · 12:07 PM

Predicting the Future of Wine Programs and the Restaurant Trade?

outdated

Why is a cartoon commenting on the impact of changing technology showing up on a wine blog… I selected it, because a changing landscape is all too familiar where technology is concerned. Wine consumption is changing in the U.S.. Can the industry adapt?

Predicting the Future of Wine Service

I have been meaning to write this post for a couple of weeks now, since Shanken News Daily published some interesting data. It appears a changing U.S. consumer profile is transforming the wine industry. Shanken recently published information from the U.S. Wine Market Council. It holds some fascinating insights into the challenges coming for wine marketing in the very near future…

  • Frequent drinkers (>1/week) are now 13% of all U.S. wine drinkers and 35% of all wine sales.
  • Millennials now comprise 36% of all U.S. wine drinkers nationwide compared with Baby Boomers at 34%.
  • High-end wine buyers (defined as those regularly purchasing bottles above $20 retail) now account for 36% of frequent drinkers, compared with just 21% five years ago.
  • Frequent drinkers are consuming 18% more wine now than they were two years ago, while occasional drinkers are consuming 8% less.

These are trends to note and they carry a clear message ( I believe):

  • Millennial consumer data shows them to be more adventurous and willing to explore wine more thoroughly (previous Shanken News data).
  • Frequent drinkers now comprise more than 1/3 of the market.
  • Frequent drinkers are spending more per per bottle.

Looks like a recipe for major change…

Can On-Premise Food & Beverage Adapt?

Mark Norman (industry consultant)  recently wrote a nice piece (link: Sales at Restaurants Plummeting?) regarding this and it had me thinking. Restaurants will definitely be hurt. Per site beverage revenue must increase to support lower margins and increased inventory. There will be no other choice, if they wish to maintain a successful beverage service. This changing consumer demographic is a clear indication: wine distribution’s typical approach to restaurant sales will need to change AND restaurateurs will need more training and knowledge to cater to this new group of consumers. The pressure will be on and it won’t just be about improving wine knowledge and acquiring a broader cellar with a more diverse price offering. The more important differentiator is likely to be business skills. Better marketing, inventory management, ROI and cash flow analysis will be key indicators of quality restaurant wine programs. Interesting times are coming!

Future of the Certified Sommelier

I don’t have a crystal ball, but I don’t think it is too far-fetched to think we will be seeing CS, MBA on biz cards in the coming decade. Somm exams should start including more business related content. As this new group of consumers starts driving larger restaurant wine inventories, more sales volume and lower profit margins, it will justify the need for improving business operations and accounting skill-sets. I like where this is going…

3 Comments

Filed under Business, Restaurant, Sommelier, Wine Education, Wine Industry, Wine Tasting

Tagged as , , , , , , , ,

December 28, 2014 · 9:46 AM

Follow-up to: “Cabernet Sauvignon Blend Comparison”

A few comments from readers outside the U.S. highlighted the cultural bias I showed in this piece.  So, for my readers outside the U.S., I decided to write a follow-up with that in mind…

Bias Cartoon

I have written before about cultural differences and how it affects wine culture and wine jobs around the world.  It is difficult to shed the result of our up-bringing.  My point has always been – evaluating the quality of a wine is the same around the world, but whether it is enjoyed with or without food… or which foods pair best to local palates – are not simple questions with easy answers.

Cultural “Liberties”

I took many cultural “liberties” in the previous piece, assuming a shared understanding.  Also, I SHOULD have offered an evaluation regarding the best wine-food pairing…  As a starting point, keep in mind, all four wines were essentially Bordeaux style blends, the wines were similar in profile and this style of wine pairs well generally with red meat.

When I hold a tasting of varietally similar wines like these, it definitely allows a focus on evaluating structure and balance vs. flavors/aromas.  A more technical approach, but one I prefer. If you read my tasting notes, I ALWAYS discuss the structure and balance of the wine – regardless of the pairing.  I tend to evaluate wines based on how well they are made vs. how much I enjoy them.  This is the FIRST concept I was taught in formal Sommelier training.  The French wine was BY FAR the best balanced wine at the table.  So, in a tasting of similar style wines, it offered the best wine-food pairing of the four.  Which wine did I enjoy the most without food?  The 1993 Beringer Private Reserve.

In my opinion, this “Cultural Bias” is the biggest challenge that a wine professional can face when trying to bridge the chasm between Old and New World locations:  accommodating the local wine culture.  This affects every discipline in the wine industry, affecting how the wine is made, how it is marketed, serving decisions…  Perhaps, this thinking explains the importance of an involved U.S. importer to a European producer.

Cultural Differences

In the U.S., it is more common to enjoy wine without food.  One of the challenges I had to overcome in my training, but it also affects how I approach evaluating wine for my U.S. audience.  I believe there are a few ideas differentiating wine drinkers in the U.S. from many other locations around the world:

1) A significant share of the wine consumed in the U.S. is enjoyed before, or after dinner, without food.

2) Americans are looking for a less formal and relaxed wine experience.

3) When paired with food, wine flavors should enhance food flavors, rather than just complement the flavors.  Wine is not often consumed primarily to clear the palate as is common in Europe.

In closing, I was asked for a better description of the food prepared and enjoyed with the wines. So, here it is:

Beef Short Ribs – braised with a balsamic reduction for 3 hours in a pressure cooker.  They were rich, meaty, and very tender.

Mac & Cheese – a uniquely American comfort food.  This is an extremely rich pasta dish made with butter, cream and lots of cheese.  In this case we made the pasta from scratch vs. pre-packaged.

Succotash – another uniquely American dish.  A mixture of corn, butter beans (we subbed cannelloni) and okra (we subbed zucchini) in a light butter sauce with salt pork flavoring.

1 Comment

Filed under Food Pairing, Wine Education, Wine Industry, Wine Tasting

Tagged as , , , , , , , , , , , , , ,

March 16, 2014 · 12:32 PM

A Wine-O Walks into a Bar, and…

Wine Bar in Italy

One day last year, my wife and I walked into a wine bar in Castello di Bolgheri, Italy (OMG, this sounds like the beginning of a joke!). They had 20 wines in a commercial dispensing system… Sassicaia, Ornellaia, Le Macchiole, Sapaio, Grattamacco, Ca’ Marcanda and more (pardon mixing my wines/producers) and I blew a boatload of cash sampling higher priced, older vintage, hard to get wines in 2 oz. pours. Never saw such an impressive selection of wines BTG in my life! I will remember the fun we had that night for many years!

Wine Bars and the U.S.

Could this wine bar concept be successful in the U.S.? Let me throw this out there… could providing wine education and then exposure to these kind of exquisite wines from all over the world be successful? Obviously, the demographics of the area would be a huge factor, but assuming you were located in a high-income area… could it make business sense, or would it be a disaster? Definitely – paired tapas and the right atmosphere would be a must.

A Passion for Wine and Curiosity

In my case, I am always curious about ultra-premium wines. Frankly, it is fun trying to determine if the value makes sense, or the price point is bogus. In the process, you always run across an amazing gem, like we did that night. Although generally, I am not up for spending big money on a full night of it. In this case, my wife and I were on vacation and we decided it would be fun to treat ourselves to the experience. Are we the only couple with disposable income that feels that way? Would the location have to be a tourist wine destination like downtown Napa, CA? Will the new Coravin wine preservation system provide the method for making this concept work?

Which Wine Experience Are You Looking For?

Being of entrepeneurial spirit, I try to guess at the different kinds of consumers that make up the marketplace. When you choose to drink wine at a bar, or restaurant, what most influences your selection?

1) pair with food 2) price 3) value 4) broad appeal for the entire party 5) explore new wines 6) the old dependable 7) hunt for exceptional quality 8) try multiple wines and a diverse experience

Is seeking out an exceptional wine value on your radar, or like many believe… are you just looking for a passable wine at the right price? Many in the industry have the view that people are just happy to be out enjoying a good time with friends…

$700 USD/btl for Harlan Estate Cab? Really?

Here are a few lines from a recent wine auction. Sorry, vintage dates are missing, but you get the point. $75+ for a 2 oz. taste of wine? I don’t think many would be curious enough, although I have watched people pay that for a shot of utra-premium tequila…

Harlan Estate, Napa Valley, USA – $709
Schrader Cellars Old Sparky Beckstoffer To Kalon Vineyard Cabernet Sauvignon, Napa Valley, USA – $624
Caymus Vineyards Grace Family Vineyard Cabernet Sauvignon, Napa Valley, USA – $617

How about $25+ for a taste of these wines?

Paul Hobbs Beckstoffer Las Piedras Vineyard Cabernet Sauvignon, St Helena, USA – $182
Dominus Estate Christian Moueix, Napa Valley, USA – $180
Bevan Cellars ‘Oscar’ Sugarloaf Mountain Proprietary Red, Napa Valley, USA – $180

Or these?

Chateau Montrose, Saint-Estephe, France – $192
Chateau Haut-Brion Le Clarence de Haut-Brion, Pessac-Leognan, France – $192
Chateau Lynch-Bages, Pauillac, France – $188

At some point, you become saturated with high-priced offerings beyond your budget. Occasionally, I stop and think about all the buyers out there spending this kind of money on wine. Sometimes… I just can’t get my head around the wealth that must be out there.

Wine Bars in My Area

Don’t know about you, but I look for decent food and ambiance with great value wines in the low, mid and higher priced categories. Sometimes, you are out on a special occasion and want to splurge. Having craft beer on tap too is a plus, for the times when a beer just sounds right. Unfortunately, this ideal place does not exist within 20 miles of my home and has me wishing… and hoping, the next new entrepeneur will take the risk and get it right.

1 Comment

Filed under Food Pairing, Restaurant, Sommelier, Wine Education, Wine Industry, Wine Tasting, Wine Tasting Notes, Wine Travel

Tagged as , , , , , , , , , , , , , , ,

November 14, 2013 · 9:19 PM

Can Wine Education be Fun and Interesting?

I hold consumer wine education programs, typically at wine bars and restaurants. The classes are intended to draw additional traffic to the venues to build a clientele and drive paired food revenue… but ultimately, consumers are drawn by the desire for wine knowledge.

What Consumers Want to Know

Through a few years of experience I have found what works and what doesn’t.  You can put people to sleep with the information that interested me in my formal training… history of wine production and regions, impact of terroir on flavors, impact of wine making techniques on the wine, etc.  What do people enjoy learning about?

Wine – Food Flavor Pairings

Learning how different food flavors impact the perception of the white, red, sweet wines, etc.  Setting up paired tastings to reinforce the concept.  Most are very surprised how food impacts wine.  It is rare to find casual wine drinkers that have explored this.

What are Those Flavors I am Tasting in Cabernet, or Merlot?

People want help learning standard varietal profiles.  Take them through the blind tasting process and how to create wine tasting notes.  They want to know how to talk about wine with others.  Blind taste a few for the wow factor.

How Do I Describe What I Enjoy to Wine Attendants?

Teach them how to describe their wine preferences to assist in wine selection at restaurants and wine bars.

How Do I Select Wines to Purchase Based on My Preferences?

Walk through a wine selection process based on that description, without tasting the wine.

Would I Enjoy Exploring the Diversity in Wine?

Introduce people to the diversity of flavors in wine and provide specific examples.

Would I Enjoy Wine Travel?

Discuss wine travel and destinations – relate stories of individual wineries, their beauty and ambiance.

ULTIMATELY, MOST PEOPLE WANT WINE TO BE FUN!

When I first began presenting these programs, I was disappointed people were not interested in the academic side.  Took a few to understand, they don’t want to talk about bottle aging, cellaring strategies, AOC & DOC labeling laws…  People just want to learn how to facilitate buying wine they enjoy and how to enhance their shared wine experience with friends.

Comments Off on Can Wine Education be Fun and Interesting?

Filed under Restaurant, Sommelier, Wine Education, Wine Tasting, Wine Travel

Tagged as , , , , , , , , , , ,

October 12, 2013 · 2:46 PM

Open Letter to Sommeliers

I see posts all over the internet from Sommeliers talking about their passion for wine and customer service and the challenge of being an ambassador to the industry…

Sommeliers Must Bring Business Management to the Table

There is a key point being missed. A Somm is also a beverage manager. He/she should be a businessperson first and foremost. The job for the owner is to build a beverage program that attracts clientele and contributes it’s share to the profitability of the restaurant/shop. Yes, Somm’s are passionate, wine-loving people… but without a business focus, they are not the invaluable asset they should be. Besides exceptional beverage service, they must be able to manage a budget, negotiate procurement agreements, practice good cellar management, devise effective pricing programs, train wait-staff, etc… exceptional people skills are very important, but a business focus is what will make a career successful.

Comments Off on Open Letter to Sommeliers

Filed under Cool Climate Wine, Restaurant, Sommelier, Wine Industry, Wine Tasting, Wine Travel

Tagged as , , , , , , , ,